Homecare is the most trusted, leading Home Care review website in the UK, with:
> 12,473 list service providers
> 3 million visits per year
> over 60,000 homecare reviews for home, live-in and nursing care providers
Pure Heart Homecare are one of 131 homecare providers in Norfolk, and sit very proudly in third place.
For more information, please click visit Homecare
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"I have recently had to increase my care at home due to becoming ill. Pure Heart was already visiting me once a week, but now I am having to have daily visits.
This has been a really upsetting time for me as I feel that I am becoming more unable. What I didn't realise, was that the day that I felt so nervous about calling the office and speaking to the ladies to ask for more help, was going to be the best experience that I could have. I spoke with one lady and she was so friendly and reassuring that I was completely at ease about this change in my life.
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I am a very independent person and always have been and the respect and kindness that this lady gave was lovely. I can only go on to say that the carers who come in to see me are all lovely and make me feel so good about the care that I receive.
Thank you Pure Heart for all your support."
​The Care Quality Commission is the independent regulator of Health and Adult social care, working to ensure health and social care service providers, provide safe, effective, compassionate, high-quality care.
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Our last assessment was in 2019 and is somewhat outdated, but the CQC are currently rolling out a new assessment process, so we hope to be able to share our latest results with you over the coming months.